ph 31 may Responsible Gaming — Play Smart, Stay in Control
Gaming on ph 31 may is meant to be fun and entertaining. This page outlines our commitment to responsible play, the tools available to every Filipino player, and where to turn if gaming stops feeling enjoyable.
For players aged 21 and above only · Philippines market
Our Commitment to Safe and Enjoyable Play
At ph 31 may, we believe that gaming should always be an enjoyable form ofentertainment — never a source of stress, financial pressure, or harm. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience positive and within healthy boundaries. Responsible gaming is not just a policy for us; it is a core part of how we design and operate the ph 31 may platform for players across the Philippines. We recognise that while the vast majority of players enjoy gaming responsibly, some individuals may develop patterns of play that are no longer healthy — and we take that seriously. Our team actively monitors platform activity to identify early signs of problematic behaviour, and we maintain clear pathways for players to seek help or adjust their account settings at any time. We also work in alignment with applicable Philippine regulations to ensure that our platform upholds the highest standards of player protection and ethical gaming practice.
Deposit Limits
Set a daily, weekly, or monthly PHP ₱ deposit cap on your account at any time. Once a limit is active, it cannot be increased immediately — a cooling-off period applies to protect you from impulsive changes. You can lower your limit instantly at any time.
Session Time Limits
Control how long you play in a single session. When your set time is reached, the platform will notify you and prompt you to take a break. Regular breaks help you stay refreshed and maintain perspective on your gaming activity.
Take a Break
Need some time away from the platform? You can activate a short-term break of 24 hours, 7 days, or 30 days directly from your account settings. During a break, you will not be able to log in or place any bets on ph 31 may.
Self-Exclusion
If you feel your gaming is becoming harmful, you can request a self-exclusion of 6 months, 1 year, or longer. Self-exclusion is a firm commitment — your account will be suspended and you will not be able to re-register during the exclusion period.
Loss Limits
Set a maximum amount you are comfortable losing in a given period. When you reach that threshold, further play will be restricted until the period resets. This tool helps Filipino players stay within a budget they have defined in advance, free from in-the-moment pressure.
Player Support
Our support team is available to assist Filipino players with any responsible gaming concerns. Whether you need help activating a tool, understanding your options, or just need someone to talk to about your gaming habits, we are here to help without judgement.
Recognising When Gaming Stops Being Fun
Most players in the Philippines enjoy gaming on ph 31 may as a recreational activity — a way to unwind, experience excitement, and engage with sports and games they love. However, for some people, gaming can shift from entertainment into a habit that causes real harm to their finances, relationships, and mental wellbeing. It is important to be honest with yourself about your gaming patterns and to act early if something feels off. The signs listed below are not a diagnosis, but they are common indicators that it may be time to review how you are engaging with the platform and consider using one of our responsible gaming tools.
- You spend more time or money on gaming than you originally planned, and find it difficult to stop when you intended to.
- You chase losses — placing more bets in an attempt to recover PHP ₱ amounts you have already lost.
- Gaming is affecting your sleep, work, studies, or relationships with family and friends in the Philippines.
- You feel restless, irritable, or anxious when you are not able to access the platform.
- You hide your gaming activity from people close to you, or feel shame or guilt after a session.
- You borrow money, skip bills, or neglect other financial responsibilities in order to fund gaming.
- You have tried to cut back before but found it difficult or impossible to follow through.
If any of the above sound familiar, please reach out to our support team or consider contacting one of the external support organisations listed below. Asking for help is a sign of strength, not weakness — and early action makes a meaningful difference.
External Support and Help Resources
If you or someone you know in the Philippines is experiencing gambling-related harm, professional support is available. ph 31 may encourages all players to reach out to qualified organisations if they feel gaming is negatively impacting their life. The following resources offer confidential guidance, counselling, and crisis support for individuals and their families dealing with problem gambling.
NCMH Crisis Hotline
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline providing free and confidential mental health support. Their trained counsellors can assist with stress, anxiety, and compulsive behaviour concerns including gambling-related issues. Contact: 1553 (toll-free within the Philippines).
Gamblers Anonymous Philippines
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. Meetings are held regularly across the Philippines and are free to attend. The programme offers a supportive community for anyone who feels their gambling has become unmanageable.
DSWD Social Services
The Department of Social Welfare and Development (DSWD) provides social protection services to Filipinos in crisis, including those affected by compulsive gambling. Their offices across the Philippines can connect individuals and families with counselling, financial assistance programmes, and community support networks.
ph 31 may Player Support
Our own player support team is available to help you activate account restrictions, discuss your options, or escalate a responsible gaming concern. Contact us via the email address in the footer of this page. All responsible gaming requests are handled with complete confidentiality and without judgement.
Common Questions About Responsible Gaming
You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section in your account settings. From there, choose a daily, weekly, or monthly limit and enter the maximum PHP ₱ amount you want to deposit within that period. The limit takes effect immediately once confirmed. If you want to increase a limit, a mandatory cooling-off period applies before the change becomes active — this is intentional and designed to protect you from impulsive decisions. To reduce a limit, the change is applied right away. If you need assistance setting a limit, our support team is happy to guide you through the process.
When you request self-exclusion, your account is suspended for the duration you select — a minimum of six months is recommended for serious concerns, with longer periods available up to permanent exclusion. During the exclusion period, you will not be able to log in, deposit, or place any bets on ph 31 may. Any promotional communications from us will also be paused for the duration of your exclusion. If you attempt to create a new account while self-excluded, it will be closed as soon as we are able to identify the link. At the end of the exclusion period, re-activation requires you to contact our support team directly and confirm your wish to return to the platform.
No — gaming on ph 31 may is strictly for adults aged 21 years and above as required under Philippine law. It is also not suitable for individuals who are in financial difficulty, recovering from a gambling problem, or in a vulnerable mental health situation. Gaming involves real money and real risk of financial loss, and it should never be treated as a way to earn income or solve financial problems. If you are unsure whether gaming is right for you at a particular time in your life, we encourage you to take a break and consider speaking with a professional counsellor. Our platform is designed for entertainment — responsible, informed, adult entertainment only.
Play on Your Terms
Enjoying ph 31 may is easy when you stay in control. Set your limits, take breaks when needed, and reach out to our team any time you have a concern. Gaming is best when it stays fun.