ph 31 may Privacy Policy — How We Handle Your Personal Information

When you register and use the ph 31 may platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, mobile number, email address, and a valid government-issued ID for identity verification purposes. We also collect transactional data such as deposit records, withdrawal requests, and betting history, which are necessary for processing your PHP ₱ payments and maintaining accurate account records. Technical information — including your device type, IP address, browser version, and session activity — is automatically logged when you access our platform to help us identify unusual behaviour and protect your account from unauthorised access. We do not collect financial account numbers directly; payment processing is handled through approved third-party payment channels operating in the Philippines, and we only receive confirmation of successful or failed transactions. You are responsible for ensuring that all information you provide during registration is accurate and current, as incorrect data may delay verification or withdrawal processing on your account.

The personal information we collect is used exclusively to provide, maintain, and improve the ph 31 may platform experience for players across the Philippines. We use your registration details to verify your identity, ensure you meet the minimum age requirement of 21 years, and comply with applicable Philippine regulations governing online gaming platforms. Your transactional data is used to process deposits, withdrawals, and dispute resolutions — ensuring that your PHP ₱ funds are handled accurately and that your account reflects a correct and up-to-date balance at all times. We may use your contact details to send you important service notifications, account alerts, or updates to our platform policies — we do not send unsolicited promotional messages without your explicit consent. Session and device data is used solely for security monitoring, fraud prevention, and improving platform performance on mobile devices commonly used by Filipino players. We do not use your personal data for automated profiling or make any decisions about your account based solely on automated processing without human oversight.

ph 31 may does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes under any circumstances. We may share limited data with authorised payment processors and identity verification partners operating within the Philippines solely to facilitate transactions and confirm your identity as required by our platform policies. In cases where Philippine law, a court order, or a lawful directive from a relevant government authority requires us to disclose specific information, we will comply with that requirement while notifying the affected account holder to the extent permitted by law. Any third-party service providers we work with are bound by data processing agreements that restrict their use of your information to the specific purposes for which it was shared, and they are prohibited from retaining or repurposing your data beyond those agreed terms. We do not transfer personal data outside the Philippines to any foreign jurisdiction unless required by applicable law or expressly consented to by you. If our business structure changes in the future, any successor entity will be required to honour the privacy commitments set out in this policy for all existing player accounts.

We implement industry-standard technical and organisational security measures to protect the personal information of all Filipino players on our platform from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account data is stored using robust encryption methods at rest. Access to player personal information within our organisation is strictly limited to staff members whose roles require it, and all such personnel are bound by confidentiality obligations. We conduct periodic reviews of our security practices to identify and address vulnerabilities, and we maintain incident response procedures to act quickly in the event of a suspected data breach. In the unlikely event that a breach occurs that affects your personal information, we will notify you and the relevant Philippine data protection authority in accordance with the requirements of the Data Privacy Act of 2012 and its implementing regulations. While we take every reasonable precaution to protect your data, no platform can guarantee absolute security — we encourage you to use a strong, unique password for your account and to log out after each session, especially on shared devices.

As a player registered on the ph 31 may platform in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to access a copy of the personal data we hold about you, to request correction of any inaccurate or outdated information, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a concern is being investigated, and, where technically feasible, request a portable copy of your data. To exercise any of these rights, please contact our support team directly via the email address listed in the footer of this page; we will respond to all valid requests within a reasonable timeframe in accordance with applicable Philippine law. If you believe your rights have been violated and are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

We retain your personal information for as long as your account remains active or as long as is necessary to fulfil the purposes described in this Privacy Policy, whichever is longer. After account closure, we may retain certain records — such as transaction history and identity verification documents — for a period required by applicable Philippine law, regulatory guidance, or our internal compliance obligations. Data that is no longer required for any lawful purpose will be securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of your personal data by contacting our support team, though we reserve the right to retain data that we are legally required to keep. Backup copies of data may persist in secure storage for a limited period after deletion from active systems as part of our standard data management procedures. We periodically review the data we hold and delete or anonymise information that has exceeded its required retention period.

ph 31 may reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or applicable Philippine law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify active players through a visible notice on the platform. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal information. If you have any concerns about changes made to this policy, please contact our support team before continuing to use the platform. We are committed to keeping this policy accurate, current, and written in plain language that is easy for every Filipino player to understand.